Frequently Asked Questions
What If I Don't Like The Video?
We offer FREE unlimited revisions on each stage to ensure that you are delighted with your final video.
Can I Get A Longer Video?
Sure! After you decide on your package, you can choose from different length options starting from 30 seconds up to 3 minutes. If you want to work with different length options, just email us at email@example.com, and we can create a special offer for you.
How does it work?
Once you’ve placed your order and completed our questionnaire, we’ll move on with the script, theme and storyboard, voice-over, and animation in an average period of 2-6 weeks, depending on the package and the revisions you asked for. We will assign a project manager to your video, who will guide you through the process in a ‘done-for-you manner for explainer/whiteboard packages and a ‘done-with-you’ manner for premium videos.
How do I get started?
Once you know which package and length you’d like to start with, email to: firstname.lastname@example.org, and we will answer any questions you may have or schedule a free call with us.
After you decide to purchase, you will get an invoice, and someone from our team will contact you through email to talk more about the process and style options.
How Much Content Can Fit In 30 Seconds?
30 Seconds of video contains 70-75 word counts, 60 Seconds of video contains 140-150 word counts, 90 Seconds of video contains 210-220 word counts 120 Seconds of video contains 300-310 word counts in terms of the script. Also, if you want to make your video longer during production, we can expand the length and budget with your approval.